Trouble Getting a Family Group Member Added
My father has created a Family Group and is in the process of inviting members. When he invites my mother through the "invite member" button, she receives the invite email, requests to join, and then that's all that is seen of it. My father being the admin does not see her request pending or waiting for approval. He has been successful in adding other members, but for some reason, my mother's invitation has not been working.
Anyone have any suggestions or solutions?
Answers
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FYI
I am just another 'lowly' User/Patron ...
[ And, I happen to be a Member of the Church ... ]
Just in passing ...
Regarding, "Family Groups"; and, membership thereof ...
I am just thinking out aloud here ...
Question: Do you, Father; and, Mother, "Share", a PRIMARY "E-mail" Address?
Where either,
(1) one uses the PRIMARY "E-mail" Address; and, the other uses an "Alias", that is associated with the PRIMARY
OR ...
(2) do BOTH, use an "Alias", that is associated with the PRIMARY
BECAUSE ...
IF, such is the case; THEN, I believe (and, humbly, suggest), that such MAY be the Problem/Issue.
As an aside ...
NOT so much, with regard, to "Family Groups" ...
But, we (ie. my Family), has had minor problems/issues, with regard to the use of "Aliases", that are associated with a PRIMARY "E-mail" Address, in regard to BOTH, 'FamilySearch'; and, this "Community.FamilySearch" Forum.
ie. Been there ...
The problem/issue, has NOT, caused ANY great concern; but, is just somewhat, of a minor inconvenience.
Whereas ...
Such, MAY be a 'Hinderance'; when, it comes to "Family Groups"; and, membership thereof ...
ie. Invite; Accept; and, Approve.
I am NOT saying, that it IS; but, just that such MAY be ...
Just my thoughts.
Brett
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