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How do I change incorrect information on the discovery page?

Ruth Margaret Beattie Birrell
Ruth Margaret Beattie Birrell ✭
April 2, 2022 edited July 16, 2024 in Family Tree

The burial information on my mother's discovery page is wrong. It should read The Green Burial Ground, Olney, Buckinghamshire. Not Green Hillocks, Derbyshire. This is quick upsetting.

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Answers

  • Carla Tobler
    Carla Tobler ✭✭✭✭✭
    April 3, 2022 edited April 3, 2022

    @Ruth Margaret Beattie Birrell

    Here is some information from an Article in the Help Center that we hope will help:

    Standardized dates and places

    If you compare information shown in the Family Tree to the information shown on the discovery page, you may see that the discovery page displays a different date or place from Family Tree. This is because Family Tree stores two versions of each date and place:

    • The date and place exactly as the user entered it.
    • A standardized date and place that help FamilySearch systems correctly interpret the user-entered date or place.

    In many cases, the user-entered and standardized information is identical. When they are different, the discovery page displays standardized dates and places.

    Time needed to update discovery pages

    To update the discovery page, you need to update the person's information in Family Tree. Please be aware that it can take some time for the discovery pages to be refreshed after you correct the information in Family Tree.


    We hope this information helps you as you correct the place on our mother's discovery page.

    Best wishes!

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