Can"t Print Temple Ordinances from Mac
Been able to print up to a few days ago with no problems. Cleared Cookies, still no luck?
Answers
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David
Welcome to the "Community.FamilySearch" Forum.
I am just another 'lowly' User/Patron ...
[ And, I happen to be a Member of the Church ... ]
Just in passing ...
You are not alone ...
Please be aware; and, advised, that ...
There has been, an ongoing problem/issue, with "printing", the "Temple" Cards, for a number of Weeks now ...
The matter, has been "Reported" to; and, is being investigated" by, 'FamilySearch'.
The matter appears to be quite COMPLEX, affecting, "Operating Systems" and, "Browsers", differently ...
Some (maybe MANY) Users/Patrons, have not be able, to "Print", the "Temple" Cards, for a number of Weeks.
I know, that this certainly does not help/assist; but, I hope, that this may provide you with, some additional, insight; and, perspective.
Brett
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David
Furthermore ...
Here are some, previous, recent 'Post', on the matter ...
FamilySearch Help
'Category' = Temple
HOME > FAMILYSEARCH HELP > TEMPLE
Temple cards won't print
https://community.familysearch.org/en/discussion/120181/temple-cards-wont-print
problem printing cards
https://community.familysearch.org/en/discussion/120189/problem-printing-cards
Can no longer print temple cards
https://community.familysearch.org/en/discussion/120299/can-no-longer-print-temple-cards
can't print temple ordinance cards from Family Search
The Temple ready names I found would not print saying I had printed them. I had not.
WILL NOT PRINT ORDINANCE CARDS
https://community.familysearch.org/en/discussion/120666/will-not-print-ordinance-cards
And ...
FamilySearch Help
'Category' = FAMILY TREE
HOME > FAMILYSEARCH HELP > FAMILY TREE
Is there currently a printing problem with FamilySearch?
Provided, just; so that, you are aware of the extent o the problem/issue.
Brett
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Not sure this will help you, however, it is what I did for the situation several days ago.
When the expected "print" page did not appear, I hovered the computer mouse over the browser icon that I was using and saw that the print page was opened. I clicked on that page so that it was the dominate page and continued on as usual to print the temple cards. (The only way I can think to describe it is that somehow it was "behind" the open reservation list so that it didn't show as expected.)
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FYI
It's 'Brett'
Now ...
That is the sort of "Feedback", that the Programmers/Engineers, NEED to 'hear' about/be made aware of ...
Attention:
Moderator [ ie. 'FamilySearch' "Support" ( Personnel ), @Norm Jones
This "Feedback", is "Definitely" worth, passing onto, the Programmers/Engineers ...
Just my thoughts.
Brett
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Many reports have been made of this problem, and many, and perhaps all, of the problems were with a MAC computer using Safari. It also has been reported by at least one user, that when they had the option of choosing another browser, like Chrome, on that same computer, they took that option and were then able to print the ordinance cards. Perhaps others in the Community can verify this.
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