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The link on messages to the subject still does not work.

DebraJarvisBrimhall
DebraJarvisBrimhall ✭
March 30, 2022 edited July 16, 2024 in Family Tree

I receive messages from people and clicking on the subject just takes me to a new message page. It is a fairly recent problem. I've been waiting to see if it will be resolved. I see on this discussion page that a number of people are having this same problem. I am always explaining to people that the subject of the message needs to be the name and PID # of the person in question otherwise I cannot go the person to find out what the problem is. Well it hasn't been working for about ten days I think. I read an answer that said it has been resolved but it is still not working. I know to copy and paste the person in question's name and number and my message to others does not work either so it is not resolved.

Thank you.

DebraJarvisBrimhall

0

Answers

  • Brett .
    Brett . ✭✭✭✭✭
    March 30, 2022

    @DebraJarvisBrimhall

    Debra

    I am just another 'lowly' User/Patron ...

    Just in passing ...

    You are not alone ...

    It is STILL not working for any of us ...

    It has been "Reported"; and, is a KNOWN problem/issue, that is being investigated.

    There is NO indication when it may be addressed/fixed.

    Here is just one of the earlier recent posts:

    FamilySearch Help

    'Category' = Family Tree

    HOME > FAMILYSEARCH HELP > TEMPLE

    Problem with messaging

    https://community.familysearch.org/en/discussion/120088/problem-with-messaging

    https://community.familysearch.org/en/discussion/120088/problem-with-messaging

    And ...

    My LATER 'Comment', in that 'Post'

    https://community.familysearch.org/en/discussion/comment/439550/#Comment_439550

    https://community.familysearch.org/en/discussion/comment/439550#Comment_439550

    We just need to be patient.

    Again ...

    You are not alone ...

    Just my thoughts.

    I know, that this certainly does not help/assist; but, I hope, that this may provide you with, some additional, insight; and, perspective.

    Brett

    0
  • Jordi Kloosterboer
    Jordi Kloosterboer ✭✭✭
    April 10, 2022

    Looks like it is fixed now.

    0
  • Brett .
    Brett . ✭✭✭✭✭
    April 10, 2022

    @Jordi Kloosterboer

    Jordi

    It's 'Brett'.

    'Yes', it finally does, appear to be "Fixed" NOW.

    The ONLY problem/issue NOW, is that ...

    The ABOUT "Link", opens, in the SAME 'Tab'/'Window', rather than a NEW one.

    Oh, well, i suppose, that we cannot have everything ...

    At least, the ABOUT "Link" works again ...

    Brett

    0
  • Jordi Kloosterboer
    Jordi Kloosterboer ✭✭✭
    April 11, 2022
    https://community.familysearch.org/en/discussion/comment/442862#Comment_442862

    Oh, I usually ctrl+click on links on FamilySearch to open them in new tabs. Did it use to open in a new tab with the normal click?

    0
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