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Ordinance ready section

Mitchell Eugene Jevne
Mitchell Eugene Jevne ✭
March 29 in Temple

The ordinance ready sections of baptisms, initiatory, endowment or sealings - when I request print, the next page says continue. When I hit the continue button the next page is blank. Is this a glitch from the hack to the church's computer system?

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Answers

  • Amy Archibald
    Amy Archibald mod
    March 29

    How many pages are you trying to print at once? I'm wondering if there is a problem with quantity of pages. I printed one page each from two different family accounts yesterday with no printing problem. If you are trying multiple pages, see if you can print just one page - up to 3 names.

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  • DebDT
    DebDT mod
    March 29

    Currently we are not aware of any problem. We would suggest you do the normal "housekeeping" on your computer such as delete cookies and try a different browser. If this continues, please let us know.

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser
    https://www.familysearch.org/en/help/helpcenter/article/which-internet-browsers-are-compatible


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