Temple cards won't print
I've never had a problem printing temple cards. Now, however, I can't. I check the box. I check the print family name cards and the names and ordinances show up. However, when I click the continue button, it goes gray and then quits. It doesn't matter how many times I push continue, it refuses to proceed so I can print temple cards.
Answers
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FYI
I am just another 'lowly' User/Patron ...
[ And, I happen to be a Member of the Church ... ]
Just in passing ...
Firstly ...
There was a MAJOR Problem/Issue, with "Printing", the "Temple" Cards 'per se', that was raised the other Day (Saturday, 26 March 2022).
Whereas ...
That Said ...
It has been reported, by a Moderator [ ie. 'FamilySearch' "Support" ( Personnel ) ], that:
The printing function has been working this morning, so hopefully it was a transitory problem.
Please refer to the following 'Comment', in a "Related" 'Post' ...
FamilySearch Help
'Category' = Temple
HOME > FAMILYSEARCH HELP > TEMPLE
'Post'
Can no longer print temple cards
https://community.familysearch.org/en/discussion/120299/can-no-longer-print-temple-cards
'Comment'
The printing function has been working this morning, so hopefully it was a transitory problem.
https://community.familysearch.org/en/discussion/comment/439238/#Comment_439238
As such ...
I just wonder ...
If there is STILL a latent problem/issue ...
Secondly ...
As an aide ...
Have you already tried ...
The "Oldie"; but, STILL, often, a "Goodie" ...
"Clearing", the "Cookies"; and, the "Cache', of your "Browser" (and, even, your "Browsing History")?
It does not always work; but, more often than not it does
Good Luck
Just my thoughts.
I know, that this certainly may not help/assist; but, just wanted to let you know, of a "Related" problem/issue.
Brett
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Still cannot print this morning. Cleaned my history but that didn't help either.
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Did you try a different browser? By cleaning your history, did you also delete cookies? As of right now, we have no support telling us there is a problem. Are you getting any message about the printing? Did you try using a different computer? If continues, please take screen shots so we can understand what is happening.
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FYI
It's 'Brett'
As, I advised, in your previous (ie. FISRT) post, Yesterday ...
Firstly ...
There was a MAJOR Problem/Issue, with "Printing", the "Temple" Cards 'per se', that was raised the other Day (Saturday, 26 March 2022).
Whereas ...
That Said ...
It has been reported, by a Moderator [ ie. 'FamilySearch' "Support" ( Personnel ) ], that:
The printing function has been working this morning, so hopefully it was a transitory problem.
Please refer to the following 'Comment', in a "Related" 'Post' ...
FamilySearch Help
'Category' = Temple
HOME > FAMILYSEARCH HELP > TEMPLE
'Post'
Can no longer print temple cards
https://community.familysearch.org/en/discussion/120299/can-no-longer-print-temple-cards
'Comment'
The printing function has been working this morning, so hopefully it was a transitory problem.
https://community.familysearch.org/en/discussion/comment/439238/#Comment_439238
Now ...
That Said ...
Secondly ...
Clearly, the problem/issue, has NOT been RESOLVED for all.
Finally ...
There is STIIL, a problem/issue, for many, not being able, to "Print", the "Temple" Cards ...
You are not alone ...
'FamilySearch', is in the Process, of addressing/fixing such ...
But ...
That Said ...
It is NOT, as simple, as most of us think.
They FIRST, have to find and identify, the cause; before, they can start to address/fix.
"Programming"; and, "Coding"; and, especially, even, doing the remedial work, is NOT easy.
Like it or not ...
We just need to be patient.
Most of us, are ... 'in the same boat' ...
'FamilySearch', KNOWS how IMPORTANT, this matter is ...
Unfortunately ...
Some Users/Patrons ARE able to "Print" the "Temple" Cards ...
Whereas ...
Some Users/Patrons CANNOT "Print" the "Temple" Cards ...
That is what makes it, so hard, to pinpoint, let alone address/fix ...
Just my thoughts.
I know, that this certainly does not help/assist; but, I hope, that this may provide you with, some additional, insight; and, perspective.
Brett
ps: ANYWAY ... "Temples", ALWAYS have, plenty, of "Temple File" Cards, on hand, that they can handout ...
.... [ Although, we ALL know; certainly, NOT as GOOD; as, DOING the Work, for one's OWN Ancestors ... ]
pps: But, certainly better, than have NONE at all to do ...
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All
FYI
Related ( PREVIOUS ) 'Post' ...
FamilySearch Help
'Category' = Temple
HOME > FAMILYSEARCH HELP > TEMPLE
Temple cards won't print
https://community.familysearch.org/en/discussion/120499/temple-cards-wont-print
Brett
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All
FYI
Related ( LATER ) 'Post' ...
FamilySearch Help
'Category' = Temple
HOME > FAMILYSEARCH HELP > TEMPLE
Cannot print temple cards
https://community.familysearch.org/en/discussion/120544/cannot-print-temple-cards
Brett
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All
FYI
Just in passing ...
Another User/Patron has advised, that they were able to "Print", the "Temple" Cards, by switching to the "Browser" of "Brave"
NOT one of the "Browsers", this is "Fully" supported, by 'FamilySearch' ...
But ...
That Said ...
IF, it works; THEN, ... 'Beggars CANNOT be CHOOSERS' ...
As, an interim measure, for those, that want to give it a go ...
Good Luck.
Just my thoughts.
Brett
ps: From the OTHER User/Patron
I used the Brave Browser to print the temple cards. Hope you can too. Ric
https://community.familysearch.org/en/discussion/comment/439967/#Comment_439967
.
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I've tried different browsers. I've cleared history, etc. I've turned off my computer and printer and rebooted. It's strange that it was working fine last Thursday and then has no longer worked since Sunday. I haven't done anything different with my computer. I finally went to the Family History Library to get my cards printed.
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