1 year rule for deceased persons

in Temple
I have a temple appointment scheduled for tomorrow to do a proxy baptism for my grandpa who died just over a year ago on Jan 2nd, 2021. When I go to request to do this ordinance, it tells me that he has not been deceased for over a year, even though the information on him says he has been deceased for over a year.
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Answers
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@Devin Marispini, Likely the "standardized" date is not correct. Can you post his PID so someone can look at it?
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I think I actually just figured it out- it looks like I just needed to merge it with some duplicate information. Thanks for the response though!
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