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If you have questions about your account, please post in the FamilySearch Account category or contact us via another channel here: https://www.familysearch.org/en/fieldops/familysearch-support-contact-us.
All of my mom's ordinance work is missing. How do I get it back?
My husband and I completed all of my mom's ordinances except Sealing to her parents. Those have been on Family Search but they are all gone now. Below the ordinances it says "This person's ordinance status is not available. Please contact FamilySearch Support if you are a direct descendant and need more information. I did send an email to them and was told that my concerns have been forwarded to the folks that oversee these kind of issues. Meanwhile the suggestion was made to come here and ask.
Answers
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Thank you for posting your question in the Community.
We will forward your question to our Specialty Department. They may contact you should they need further information, or to update you on the status of your mother's ordinances.
Best wishes!
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Private message sent to guest with an update on this question.
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