Can you add ordinances to my father and aunt as completed?

greghancock3

My father Robert Jensen KWJL-1B4 was born under the covenant to Ernell Jensen KWCQ-V6G and Effie Dell Mellor KVG6-TF7 but when I look at his "ordinances" in his detail page it displays a "green" temple Icon on his SEALING To PARENTS and allows me to request that ordinance to be completed. It should be colored as an unnecessary ordinance because he was born under the covenant. My aunt Effie Jensen G7DJ-FQW has the similar situations but it involves ALL of her ordinances. Could you please correct all of the ordinances indicated and then inform me if there is any more information that you need.

PiperTWilson

Mod Note: One post has been edited to remove personally-identifying information (PII).

greghancock3

My question was not answered or I did not understand the response.

DMS1737

@greghancock3

Thank you for contacting FamilySearch Community. Your question has been forwarded to a specialty team for review and resolution. This team will contact you when they have completed their review. Please watch for a small red dot, near the bell, which will indicate a response from this team.

Thank you

PiperTWilson

@greghancock3 - Someone with the ability to help you will be along soon. I am not able to help you with Temple issues. I made note of the fact that I had removed some personally-identifying information from your post.

Bryan54

Effie Jensen G7DJ-FQW: Private message sent with an update on the issue.

Bryan54

Robert Lee Jensen KWJL-1B4: BIC has been added to the membership record.