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Temple Ordinances Ready not showing up

jenniferpeters1
jenniferpeters1 ✭
March 7, 2022 in Temple

When I click on the link to ordinances ready to print cards to take to the temple, the loading wheel spins, disappears, and the page stays blank. I've tried two different computers and two different browsers and two different weeks. Help?

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Answers

  • Sanra
    Sanra ✭✭✭✭
    March 7, 2022

    @jenniferpeters1

    We used your helper information , and were able to have an endowment come up. We wonder if you chose the type of ordinance you are wanting to print.

    If so, you may need to delete cookies and files, so your Family Tree program will work more efficiently. Use the article below if needed:

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

    Or you may need to check to see if the browsers are up to date. The article below will help you check.

    https://www.familysearch.org/en/help/helpcenter/article/which-internet-browsers-are-compatible

    Good Luck.

    If neither of these work, please let us know which browsers you are working in and what system (Windows ofr Mac).

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