Grandmother and aunt ordinances not available?
My grandmother has died over a year ago and has had her chart updated as such. Her daughter died many years ago and has been recorded as such for years. I have tried taking their names to the temple for ordinances never done and I cannot- the system shows ordinances as unavailable. My father and mother are quite distressed (as am I) that the work is hindered. What is going on? Why is this? I cannot find any possible duplicate records with ordinances recorded, or any other problems like it. Please help.
Answers
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We are sending you a private message for additional information. Please look for the red dot top right near the envelope, which indicates messages.
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Hi Amy,
Thank you for the information. We have forwarded you case to the specialty team. They will send their results to you by message here in Community. Please be aware that they take cases in the order they are received, and they may be busy.
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Jennifer Louise Holloway LXDC-Q52 and Pearl Frances Sparkes LJ45-HKG: The temple ordinances are now available to reserve in Family Tree.
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