Incorrect info in Family Search regarding a sealing.
Need help fixing my mother's account in Family Search. Her name is Iola Elizabeth Jensen KWCL-WNY and her record showed her as BIC however, she was not BIC. She was sealed to her deceased father and her living mother as well as her 3 deceased brothers on the 19th of January, 1978 in the Ogden Temple. I was in attendance at the sealing. I spoke with someone on the phone about this and they were going to push this up to the next level however, the only thing that happened is that she is now shown as needing to be sealed to her parents. Again, that happened in 1978 and this needs to be corrected. I spoke to another person a few days ago and they indicated it was in process and that it should be corrected by the next day. I have waited a few days and it is still not resolved. Any help you can provide to get this resolved so that someone does not select my mom and do the ordinance again when it has already been completed. Thank you. not sure how you contact me to let me know that this has been resolved.
Answers
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We are sorry for the frustration and confusion. The Community is a good place to ask your question.
Your question has been forwarded to a specialty team for review and resolution. This specialty team may contact you should they need further information or to update you regarding the Sealing to Parents ordinance for your mother.
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Iola Elizabeth Harris KWCL-WNY: The temple ordinances now appear correctly in Family Tree.
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