Lost work submitted before 2012 merge

Susan Fort Johnson

Joseph Jerome Panka

21 February 1885 – June 1968

 • 9HCK-K4B

Please release him so he can be submitted correctly. He was lost in the merge. If you don't understand what I'm referring to, send it to a supervisor. thx!

PiperTWilson

Mod Note: One post has been edited to remove shouting font.

Brett .

@Susan Fort Johnson

Susan

It's 'Brett'.

It would certainly help/assist, your cause, if you:

(1) Advise WHAT the ACTUAL problem/issue is; and

(2) Provide the RELEVANT "Knowledge Article"

[ Of which, WE are BOTH (well) aware of ... ]

As, you MAY get, a 'FamilySearch' "Support" person (ie. "Moderator"), who is, NEW; or, just "Learning" ...

Advising, the USUAL ... As, that has Work ("I") been "Printed", by a "Temple", there is NOTHING, that can be done ...

[ Which, we BOTH know, is INCORRECT ... ]

Just saying ...

Brett

ps: As, it may just save, a lot of ... "To and Fro" ...

.

Susan Fort Johnson

Hey Brett,

Send to a supervisor please.

All the above (except yours) are unprofessional responses to a problem that we've been trying to deal with/fix since 2012.

I'm a family history consultant and I send these records in often to be "fixed". If you look at his initiatory, it was submitted in 2007, before Family Search's big merge in 2012 when many records were "lost". This is a lost record. Per usual, Family Search releases the submitted work, so it can be submitted correctly so it can be done. I've sent many of these in as have others. They are usually fixed within minutes. You may want to send this up a level if you don't know what I'm referring to.

Thx and all the best!

Brett .

@Susan Fort Johnson

Susan

'Yes' ...

As, we are both aware ...

And, here is the relevant, related, "Knowledge Article", in 'FamilySearch':

Ordinances reserved between 2007 and 2009 are not completed

https://www.familysearch.org/en/help/helpcenter/article/my-ancestors-ordinances-were-reserved-between-2007-and-2009-but-are-still-not-done

Just in case ...

Any "Moderator" [ ie. 'FamilySearch' "Support" ( Personnel ) ], was not aware ...

Brett

Susan Fort Johnson

Hey Brett,

ha, yes, true.

Can you help with that please.

Greatly appreciated!

Carla Tobler

@Susan Fort Johnson

Thank you for bringing this to our attention.

Your question has been forwarded to a specialty team for review and resolution. This specialty team may contact you should they need further information or to update you on ordinance status of Joseph Jerome Panka.

Bryan54

Joseph Jerome Panka 9HCK-K4B: The temple ordinances are now available to reserve in Family Tree.