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I do not see my tree

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GÉKATA
GÉKATA ✭
February 24, 2022 edited July 11, 2024 in FamilySearch Account

Dear Friends,please help.

After so many years I made something wrong, I guess. I wanted to delete a duplicated document from the memories of one of my ancestors, and clicked on "block this.." or something similar. But everything disappeared in a second. I can sign in my account, but I do not see the main menu, do not see my tree. I can browse, I find the ancestors, but can not edit anything.

I do appreciated your suggestions:

Éva

Tagged:
  • Family Tree viewing
  • Tree disappeared
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Answers

  • GÉKATA
    GÉKATA ✭
    February 24, 2022 edited February 24, 2022


    0
  • MDRMT
    MDRMT ✭✭✭
    March 2, 2022

    @EKATA

    Thank you for contacting FamilySearch Community with your question.

    It would be so much easier for us to assist you with this if you were to call us as we need to learn more about what you are seeing in order to help resolve it for you. Please call us at your convenience when you are on your computer and we can assist.

    Live phone support is available in the following areas:

    Canada 1-866-406-1830

    United States 1-866-406-1830

    0
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