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Ordinance work indicating NO AVAILABLE , possibly needs information
ID @ KWZR-RJ6 and KWZR-RJZ both show the same message when we try to request ordinance work. We thought we had corrected all information and when my cousin signs in with her membership number it still shows Not Available. What does she need to do to get this two relatives of hers released to do temple work?
Thank you for contacting FamilySearch Community and bringing your concern to our attention. Your question has been forwarded to a specialty team for review and resolution. Please watch for a small red dot (near the envelope in the upper right corner) which will indicate a response from this team.
Leonard Doyle Lee KWZR-RJZ and Jane Louise Swartz KWZR-RJ6: Private message sent with an update on the issue.0
the option of having the request for ordinance work never pops up, message only says Not Available. Need help0
I have almost the same problem. Prior to the pandemic I had no problem submitting names for temple work. Now when i go into family search.org the ordinance caption does not appear on my lap top. It has before.
How can I get it back on?0
Brett . ✭✭✭✭✭
Welcome to the "Community.FamilySearch" Forum.
I am just another 'lowly' User/Patron ...
[ And, I happen to be a Member of the Church ... ]
Just in passing ...
(1) WHAT, "Browser"; &, "Operating System", are you using?
(2) Is the "Browser" one of those that is supported, by 'FamilySearch'
(3) Are your "Browser"; &, "Operating System", Up-To-Date, with the LATEST (or PREVIOUS) versions of each?
An "Oldie"; but, STIIL, often, a "Goodie" ...
[ It often works; but, sometimes, may not ... ]
(4) Have you tired "Clearing" the, "Cookies"; &, "Cache", of your "Browser"?
That Said ...
Here are some "Knowledge Articles", in 'FamilySearch':
Which internet browsers are compatible?
I got a message that the site does not support this browser
How do I set my cookie preferences?
How do I delete cookies from FamilySearch?
How do I delete all of the cookies and temporary files stored by my internet browser?
Pages won't open on FamilySearch
How do I keep pop-up blockers from causing issues?
I hope, that this/these may help/assist, somewhat.