how do I get a shared ordinance back that was skipped, so I can complete it?
On 4 Nov 2021, I shared all of the ordinances for a relative. On 5 Nov 2021, the ordinances were reserved by someone else and the baptism and confirmation was completed in a temple. On 6 Nov 2021, the endowment was completed for that individual in the same temple. Apparently, no one at Name Issue or at the Veil or in the Recording Office noticed that the initiatory ordinance had not been completed.
Since this was a 90-day reservation, I should have been able to retrieve the ordinance and complete it, but that's not happening because the deadlines are being automatically extended.
I tried to contact the individual who has reserved and printed the initiatory ordinance, but there has been no response.
I also called the temple in question and left a message explaining the problem. I also sent an email. I later received an email saying they would call me about the problem, but I have not received a call as far as I can tell.
How can I get this ordinance back so that we can complete it?