"Feature not available"
When I try to look at a possible duplicate, do a merge or even find someone else using the ID, I get a message across the whole screen saying, "This feature is not available in your location." I have been using FamilySearch for years (from England) with no problems at all but now most of what I want to do appears to be blocked by this message. I cannot make any progress if I cannot consider duplicates. This problem has been going on for weeks.
Julia Szent-Györgyi ✭✭✭✭✭
I believe this type of error is most likely caused by some type of security software, such as a pop-up blocker.0
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'Category' = Family Tree
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Why is "This feature is not available in your location" stopping me in UK merging people?
Responses from the community have been very helpful. Thank you very much. As it happened, I was about to have my laptop's hard drive replaced (unconnected to this problem), so I asked for the Norton Anti-Track add-on to be removed, suspecting (as a result of these responses) that it might have caused the problem; it had been added only recently. Once it had been removed, the problem was solved!0