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I have created a family group and am trying to invite people. It is not working for me.

Christine Charlesworth
Christine Charlesworth ✭
January 24, 2022 in Temple

I have created a family group and am trying to invite people. It is not working for me. I have tried email and copy link. Email is not working. Copy link says it has attached it to the clipboard. I cannot find a clipboard.

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Answers

  • Brett .
    Brett . ✭✭✭✭✭
    January 24, 2022 edited January 24, 2022

    @Christine Charlesworth

    Christine

    Welcome to the "Community.FamilySearch" Forum.

    I am just another 'lowly' User/Patron ...

    [ And, I happen to be a Member of the Church ... ]

    'Yes', initially, we THOUGHT, that were having the SAME problem/issue ...

    Bear with me ...

    The "E-mail" (ie. "Invite") is actually sent out, through 'FamilySearch', by HTML "E-mailing"; and, NOT, through one's normal "E-mail" Service.

    The problem/issue is, that such appears to take SOME "Days", to actually get/be "Delivered".

    As, a "Test", my Wife, sent me, an "Invite", to "Family Group", she "Created".

    But, NO such "Invite" (ie. "E-mail") was immediately received/forthcoming.

    In fact, we thought that such was NOT forthcoming; because, I was ALREADY, a member, of another "Family Group".

    But, then, a number of "Days" LATER, the "Invite" (ie. "E-mail"); eventually, appeared for me.

    We were "Testing"; as, an "Invite", that eventually, appeared for a Family member; but, was WITHOUT the "Link" (URL), to the "Family Group".

    Strangely, enough, my "Invite" (ie. "E-mail"), contained the "Link" (URL), to the "Family Group".

    [ We still have not worked out, what went wrong, with regards to the "Link", for the Family member ... ]

    As a such ...

    IF, it has NOT been a few "Days", since the "Invite(s)", was (were) initiated, through 'FamilySearch'; THEN ...

    I would humbly suggest, giving it a few "Days", to 'see' if the "Invite(s)"; eventually, get "Delivered".

    IF, that is NOT an option; as, one is in a hurry; THEN, I would suggest, using your "E-mail" Service, to send each of those, that you want to "Invite", to "Join", the newly created "Family Group", actual "E-mails", WITH the "Link" in 'FamilySearch'; which, one can "Copy", from 'FamilySearch'; and, "Paste", into an "Email".

    You can sent out either, individual "E-mails", to those concerned; and/or, one "E-mail", with ALL those that you initially want to invite; as, the "Link", to the "Family Group" is the SAME for ALL concerned - the choice is yours.

    Now ...

    That Said ...

    When you "Copy", that URL, in 'FamilySearch', such is "Saved", to the "Clipboard", of you "Computer".

    I use a "Computer" running on "Windows" ...

    As such ...

    For me ...

    It is a simple matter, to "Paste" that URL, from 'FamilySearch', that is "Saved", in the "Clipboard", of my "Computer", into an "E-mail" ('Message'), by placing the 'Cursor', where I want to "Paste"; and, using the "Keys" on my Keyboard, while 'Holding' the "Control" Key down, I then, pressing the "V" Key - done - URL pasted.

    [ The same can be done, using one's "Mouse" ... ]

    Good Luck.

    I hope, that this may help/assist, somewhat.

    Brett

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