Initiatory printed but not done

Female
GQH2-BRR
The initiatory has been printed for a long time. I have over a hundred other names put in the Temple file and the initiatories done after this one. It was not printed at the Draper Temple like the other names. I think it is lost. What can I do ?
Thank you for your help.
Isabelle Horrocks
Answers
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Thank you for posting in the Community about the initiatory that has been printed for a long time. We asked a supervisor about your issue. We were told "Temple printed Initiatory on Feb 13, 2020. We can't release it yet."
Remember that the Temples have been closed for a long time, some of them are not yet in phase 3. Covid has messed up a lot of things.
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Thank you. Can you tell me which Temple printed it? I would like to make sure it didn't get lost. Thank you for your help.
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Hi Gwenaelle
I am sorry I cannot help you. When the ordinance page shows that an ordinance has been printed by the temple system, it doesn't identify which temple. We cannot see which temple printed the card until the work is done.
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