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FamilySearch not updating my indexing totals

KatrinaRM
KatrinaRM ✭
January 20 in Indexing

Sometimes when I do a batch my indexing total goes up, but quite often it doesn't go up at all. What's going on? I thought it might take a few days to show up, but that hasn't been the case.

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Answers

  • KLaRees
    KLaRees mod
    March 9

    These totals take often take awhile for them to populate. The system has to send the data multiple places and update various databases before it is posted on the personal Indexing page. This is an ongoing issue that we hope will be fixed, but it will take some time for the engineers. We thank you for your patience and encourage you to continue to index and review these records to help make these important records available for others to use.

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