Recovery of Ancestry LDS Accounts

SLambert

I

Áine Ní Donnghaile

For the most part, Ancestry phone support is now outsourced, and the people who answer the phone don't use or know the website or anything beyond what is on the script in front of them.

While it shouldn't be this way, I've found that tagging Ancestry on Twitter or posting on their Facebook page can produce better results.

Amy Archibald

https://www.familysearch.org/en/help/helpcenter/article/what-is-the-best-way-to-contact-ancestry-for-help-with-my-familysearch-account

DRPGrigg

We have contacted @SLambert with information to help with guests and FamilySearch/connection questions.