Calculating Ordinances

HESM

I hit reserve for these ordinances, and now it is permanently stuck in "calculating" mode. I refreshed the screen. I closed Family Tree and logged back in. I logged in under my daughter's account (it shows the same thing under her account). The system is stuck. Probably a bug?

Sanra

@HESM

Thank you for posting in the Community about the system being stuck. Have you tried to delete files and cookies? It sometimes allows the program to work more efficiently. Use the link below if needed.

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

If deleting cookies and files does not work, please provide us with the ID number of the individual whose ordinances your are attempting to reserve. We need specifics in order to investigate.