access to the site.

francesjeppson1

I can't get anything on my screen when I try to open a batch. Is the site down, or is it my computer? Frances Jeppson

LarryClark43

HI,

I just opened a new batch and everything seems to be fine. Must be a problem on your end.

Dellory Matthews

Suggestions:

1) Make sure your internet is working properly.

2)

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser