Roots magic

Has anyone had this issue with roots magic, it only allows me submit work for the temple only if I allow others to do it, it does not allow me to do the ordinance work. I have contacted Roots magic with no success. I have both version 7 & 8.
Answers
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Graham
Welcome to the "Community.Familysearch" Forum.
I am just another 'lowly' User/Patron ...
[ And, I happen to ne a Member of the Church ... ]
Just in passing ...
As an aside ...
And, NOT in reference to "Roots Magic" ...
[ As, I DO NOT use "Roots Magic" (although, I have 'seen'; and, aware of "Roots Magic") ... ]
In relation to "Temple" Work ...
Question: Are you aware, that their is NOW, a LIMIT of x300 "Reservations", on our List of "Reservations"?
IF, one's "List" of "Reservations" in x300 or greater; THEN, you will NOT be able to "Reserve" ANY more "Temple" Work, until you REDUCE your "Reservations" to under (ie. LESS than) x300, that is a NEW "Policy", that has recently, been implemented/enforced.
Just in case ...
Here are some Articles that details the NEW "Reservations" x300 LIMIT (Policy) ...
Church News
FamilySearch announces 300 limit for personal temple ordinance reservations. Here’s why
'FamilySearch' "Blog":
Update for Temple Ordinance Reservation Lists—New 300 Count
https://www.familysearch.org/en/blog/temple-ordinance-reservation-lists-update
Answers to Questions | Personal Temple Reservation Lists, New Limit
https://www.familysearch.org/en/blog/personal-temple-reservation-lists-faq
Now ...
That Said ...
Whereas ...
IF, your "List" of "Reservations", for "Temple" Work, is LESS than the LIMIT of x300; THEN, ...
Just Perhaps ...
"Root Magic", is affected, by this recent "Change" in "Policy", regarding the LIMIT of x300 "Reservations", on our List of "Reservations"; and, that is the way, that "Root Magic", is 'currently' handling, the "Reservations", for "Temple" Work, inlight of the "Change".
Just my thoughts.
I know, that this may certainly not help/assist; but, I hope, that this may give you some, insight; and, perspective.
Brett
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