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Creating a new Person

SuzVS
SuzVS ✭
December 22, 2021 in General Questions

Hello everyone,

Anyone else having trouble creating new people profiles? I have already cleared my browser's cache, restarted the laptop, but the problem persists.


TIA.

1

Best Answer

  • retgijane
    retgijane ✭
    December 22, 2021 Answer ✓

    Yay! I just added the person that prompted me to come to this page. I did a "refine Search" just to get rid of the error (Thankfully I didn't 'x' out the record before I got frustrated). Then followed normal procedures.

    0

Answers

  • retgijane
    retgijane ✭
    December 22, 2021

    Yes! I was successful at adding an unconnected person twice, but now that doesn't work either....

    1
  • SuzVS
    SuzVS ✭
    December 22, 2021

    I am having trouble with adding an unconnected person too. I was successful adding a child to a parent, but the profile already existed.

    0
  • Chas Howell
    Chas Howell ✭✭✭✭✭
    December 22, 2021

    @SuzVS , Just tried and was able to add a Living unconnected person

    1
  • SuzVS
    SuzVS ✭
    December 22, 2021

    It seems to be working now. Thanks all and Happy Holidays to those celebrating!

    1
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