Home› Welcome to the FamilySearch Community!› Suggest an Idea

Improvement Request: Minor but annoying

Gordon Collett
Gordon Collett ✭✭✭✭✭
December 19, 2021 edited December 19, 2021 in Suggest an Idea

Some articles in the Help Center are restricted to church members. If you click on a link to one of these without being signed in with a church member account, you get this:

Screen Shot 2021-12-19 at 8.26.36 AM.png

This notice makes it sound like this is a programming error and makes the programmers look foolish because they had no idea this could happen. It also looks rather unprofessional.

In reality, this is purposefully programmed to work this way and is not in the least bit unexpected.

I know this is very minor and you have much higher priorities, but it would really look better if someone could take the time, very little time I hope, to replace it with something more accurate and less flippant. Not "Access Denied." But rather something along the lines of "We're Sorry," or "Limited Access." However, it really doesn't need any kind of title at all, just the explanatory paragraph.

Tagged:
  • New
2
2
Up Down
2 votes

New · Last Updated December 19, 2021

Clear
No Groups Found

Categories

  • 30.1K All Categories
  • 24.2K FamilySearch Help
  • 126 Get Involved
  • 2.7K General Questions
  • 442 FamilySearch Center
  • 462 FamilySearch Account
  • 4.5K Family Tree
  • 3.4K Search
  • 4.7K Indexing
  • 641 Memories
  • 6.5K Temple
  • 325 Other Languages
  • 34 Community News
  • 6.6K Suggest an Idea
  • Groups