Two people exact same name and location, Familysearch.org confusing them

KristaNoble · December 10, 2021

I am helping to submit a name for temple work in the capacity of my fam history calling. The name of the individual is exactly the same and place of birth and death is exactly the same as another individual whose work was already completely. However, my person is different and the temple work was performed vicariously when my person was still living.

The family is from Nigeria and the name is very common. For some reason family search.org cannot tell therm apart. Even though it is a different date

patriciainesdefuentealbapacheco1 · December 10, 2021

Holaaa KristaNoble, es un placer responder a tu pregunta, lo que tienes que hacer es dar clic en el nombre de la persona en cuestión en tu árbol y luego abajito dice persona das clic ahí y enseguida se te desplegara el nombre de la persona vas a detalle y al lado derecho veras una ficha que dirá uno o estará con un signo en rojo y ahí te permitirá ver si hay duplicado y solo debes seguir los pasos que te indicara y veras si tiene concordancia y sino es solo semejanza de nombre, gracias por comunicarte con nosotros y espero haber ayudado con tu duda y sino puedes resolverlo, nos vuelve a contactar, será grato darte otra solución que aclare mejor.

Gordon Collett · December 10, 2021

I assume that the difficulty you are running into is that when the person tries to submit the name, it is blocked because the systems says there are possible duplicates. Just go to the person you are trying to submit's profile page. On the right hand column there will be the red data error: Possible Duplicate. Click on that and mark as "Not A Match" since these really are two different people. After you have marked all incorrect duplicates as "Not A Match" and merged any real duplicates, you should be able to submit the name without any difficulty at all.

If that does not work, please outline exactly the process you are taking and where the block occurs. Screen shots always help. This should be pretty straightforward to fix.