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Person's name contains unauthorized words, preventing temple work

shupew
shupew ✭
December 10, 2021 edited December 15, 2021 in Temple

KLTF-9TY, Sarah Jane Male. Years ago I had to contact someone with FamilySearch directly to free-up everyone in her family for work, since the program will not allow the word "Male" to be in a name. Per the UK Census, Marriage records, et al. this is the actual family name. Since then, most of the work I submitted has been done. But Family Search won't let me seal her children to her for this same reason. I need to spend some time on the family and see what other people have work being held up for this reason. I cannot find a link to send a message to FamilySearch directly. This is the only place I can find to pose this question/problem. Thanks all😉 wshupe

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Answers

  • Brett .
    Brett . ✭✭✭✭✭
    December 10, 2021

    @shupew

    FYI

    Welcome to the "Community.FamilySearch" Forum.

    I am just another 'lowly' User/Patron ...

    [ And, I happen to be a Member of the Church ... ]

    You are not alone ...

    As you are already aware ...

    Short Answer: 'Yes', the problem/issue, regarding "Temple" Work, relates to the "Name".

    Specifically, in your case, the particular "Word" of "Male", in the 'Family Name' / 'Surname'.

    Unfortunately ...

    'Yes', CURRENTLY, we must "Request", that each individual/person, be "Checked", in each and very case.

    As you are most likely aware ...

    There are certain "Words", when used in the "Name" Field, of an individual/person, in "Family Tree", of 'FamilySearch', that evoke the, "Needs More Information"; and, contact 'FamilySearch', for "Temple" Work.

    Individuals/Persons, in "Family Tree", of 'FamilySearch', whose "Name" Field, contains these certain "Words", need to be investigated by 'FamilySearch', in each and very case, prior to "Temple" Work being undertaken, to ensure that these certain "Words" are actually part of the individual's/person's "Name", rather than the contextual use of the "Words".

    Here a "Knowledge Article", in 'FamilySearch':

    What words and abbreviations cause "Needs more information" to appear?

    https://www.familysearch.org/help/helpcenter/article/what-words-and-abbreviations-cause-needs-more-information-to-appear

    And, remember, that list of "Words" (and "Abbreviations") is non-exhaustive, there are others.

    Now ...

    That Said ...

    Hopefully, a "Moderator" [ ie. 'FamilySearch' "Support" (Personnel) ], here in this Forum, will find your post in this 'Category' of "FamilySearch Account"; and, "Move" your post to the more appropriate 'Category' of "Temple"; which, specifically pertains to "Temple' Work; and, then, take this matter of yours, into the Workings, of 'FamilySearch' "Support", communicating with you directly via/though either, "E-mail"; or, "User Messaging", in 'FamilySearch', to better assist you.

    Just so that you are also aware ...

    For future reference ...

    Please be advised, that for problems/issues, pertaining to "Temple" Work, for individuals/persons, the more appropriate 'Category' is that of "Temple"; and, here is a direct link to that 'Category":

    FamilySearch Help

    'Category' = Temple

    HOME > FAMILYSEARCH HELP > TEMPLE

    Temple

    https://community.familysearch.org/en/categories/temple

    https://community.familysearch.org/en/categories/temple

    I hope that this may help/assist, somewhat.

    Furthermore ...

    As an aside ...

    FYI

    Again ... you are not alone ...

    The matter, regarding "Invalid" Words, in 'Family Names'/'Surnames', was also raised recently; as, an "Idea" (ie. 'Feedback'):

    Automate unblocking temple work for valid surnames in Family Tree that are in the invalid words list

    https://community.familysearch.org/en/discussion/104711/automate-unblocking-temple-work-for-valid-surnames-in-family-tree-that-are-in-the-invalid-words-list

    https://community.familysearch.org/en/discussion/104711/automate-unblocking-temple-work-for-valid-surnames-in-family-tree-that-are-in-the-invalid-words-list

    Just a thought ...

    You may wish to add your support to the aforementioned "Idea" (ie. 'Feedback').

    Good Luck.

    I hope, that you get the help/assist, you require.

    Brett

    Attention: @Bruce Wilkinson ( FYI )

    .

    1
  • WJRoth
    WJRoth ✭✭
    December 12, 2021

    Hello @shupew


    Thank you for posting your question here in the community. We will forward this issue to a specialty team for review and resolution. You may be contacted by private message should something else be needed.

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