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Problem/Issue accessing "Ancestors.FamilySearch_org". Unavailability/Outage. CloudFront/Sever matter

Brett .
Brett . ✭✭✭✭✭
December 7, 2021 edited July 9, 2024 in General Questions

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Ancestors.FamilySearch

FamilySearch

,

Subject: Problem/Issue accessing "Ancestors.FamilySearch_org". Unavailability/Outage. "CloudFront"/"Sever", matter.

.

FYI

Just so that you are aware ...

Pleased be advised, that there was a problem/issue, accessing "Ancestors.FamilySearch_org", this morning, Wednesday, 8 December 2021; where, My 'Local' Time is UTC +11 Hours; being, Unavailability/Outage relating to a "CloudFront"/"Sever". matter.

Examples:

When trying to access, the "Discovery Page", of an Ancestor, from "Family Tree", of 'FamilySearch':

Ancestors_FamilySearch _ 503 ERROR _ CloudFront and Server _ from an individual_person in Family Tree _ 0 _ 8 December 2021 _ v2.jpg

When trying to directly access, "Ancestors.FamilySearch_org", of 'FamilySearch':

Ancestors_FamilySearch _ 503 ERROR _ CloudFront and Server _ trying to access DIRECTLY _ 0 _ 8 December 2021 _ v2.jpg

Just passing this information along.

Submitted for your, information; attention; and, consideration.

Kind Regards.

MAY THE LORD BLESS YOU IN THIS IMPORTANT WORK

Yours Faithfully,

Brett

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Answers

  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    December 8, 2021

    Not sure if it was related, but AWS (Amazon Web Services) had a major outage today: https://www.cnet.com/tech/services-and-software/aws-outage-means-major-sites-are-down-in-some-east-coast-cities/

    I've heard that about a third of all internet traffic goes through AWS.

    2
  • Brett .
    Brett . ✭✭✭✭✭
    December 8, 2021

    @Gordon Collett

    Gordon

    'Thank You', for that.

    The interesting thing, was, that neither, "Family Tree" (and, 'FamilySearch', in general); nor, this "Community.FamilySearch," Forum, were NOT affected - strange that ONLY "Ancestors.FamilySearch_org", of 'FamilySearch', was affected (But, considering its purpose, maybe not).

    Brett

    0
  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    December 8, 2021

    Ancestry.com was having all sorts of trouble last night, too.

    1
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