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Completed ordinances showing all but last week's ordinances

StevenPGardner1
StevenPGardner1 ✭
November 29, 2021 edited November 29, 2021 in Temple

I normally see my completed ordinances show up shortly after doing them. I have 554 ordinances now on my list, but the last week's ordinances do not show. All other pages show clearly. The first page is just blank. I tried getting on my phone app, and I can see all those ordinances just done. Even when I go back, I still get this blank list. See screen shot attached.

Steve Gardner

Family Search Completed Ordinances.png


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Best Answer

  • WJRoth
    WJRoth ✭✭
    November 29, 2021 Answer ✓
    https://www.familysearch.org/en/help/helpcenter/article/which-internet-browsers-are-compatible

    Hello @GardnerStevenPaul1

    Thank you for posting your question in the community. The problem you are having when trying to see your completed ordinances could possibly fixed by cleaning your cookies and cache. Sometimes the cookies and cache get built up and keeps FamilySear You could also try another browser. Here are some articles that may help you do the cleaning.

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser


    https://www.familysearch.org/en/help/helpcenter/article/which-internet-browsers-are-compatible

    We hope that this information will prove helpful to you and wish you continued success in your family history efforts.

    Wjroth

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Answers

  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    November 29, 2021

    If your screen shot is exactly what your are seeing, that is you didn't grey out anything, that looks a server hiccup or failure or just overload as can happen on a Sunday evening. I'd just check back tomorrow and expect things to be fixed by then.

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  • bathompson
    bathompson ✭✭✭
    November 29, 2021

    Hello @GardnerStevenPaul1,

    Your question has been moved to the Temple section of the Community.

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  • StevenPGardner1
    StevenPGardner1 ✭
    November 29, 2021


    Good thought. I've checked every day for the last 5 days without luck. I've tried looking at my wife's Completed ordinances and they show fine every day. The screen shot is what I see but the bars where data normally shows up will pulse back and forth, gray to white and back.

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  • StevenPGardner1
    StevenPGardner1 ✭
    November 29, 2021

    It worked. Thank you!

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  • WJRoth
    WJRoth ✭✭
    November 29, 2021

    You are welcome. Glad it worked!

    0
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