404 error on "Updates to Temple Ordinance Reservations"

RobertLeighPritchett

The link at

"Your reservation list may not print cards for ordinance reservations with a missing date. Click here for help with estimating dates and entering them into FamilySearch Family Tree."

is not working.

Brett .

@RobertLeighPritchett

Robert

It's 'Brett'.

'No', NOT "Remove" ...

They NEED, to "Replace" it ...

With the CURRENT (ie. New/Up-To-Date) "URL" for that "Knowledge Article" ...

Simple ...

Addressed/Fixed ...

Brett

Brett .

Administration

FamilySearch

FYI

I believe (and, humbly suggest), that this, MAY be the "Article", in 'FamilySearch', that this post is referencing:

'FamilySearch' "Blog"

Updates to Temple Ordinance Reservations

Dated: 8 October 2020

By: 'FamilySearch'

https://www.familysearch.org/en/blog/updates-to-temple-ordinance-reservations

https://www.familysearch.org/en/blog/updates-to-temple-ordinance-reservations

But ...

That Said ...

Here is the ORIGINAL "Article", in 'FamilySearch'; where, the ACTUAL "Error" appears:

'FamilySearch' "Blog"

Date Required to Reserve Temple Ordinances

Dated: 29 July 2019

By: 'FamilySearch'

https://www.familysearch.org/en/blog/date-required-to-reserve-temple-ordinances

https://www.familysearch.org/en/blog/date-required-to-reserve-temple-ordinances

And ...

In particular, the "Third" Paragraph:

Your reservation list may not print cards for ordinance reservations with a missing date. Click here for help with estimating dates and entering them into FamilySearch Family Tree.

Where that active "Link", is pointing to, an OLD, now; outdated; and, invalid, URL; being:

https://www.familysearch.org/ask/salesforce/viewArticle?urlname=Do-not-know-exact-birth-date-or-death-date&cid=bl-tu-8369

[ eg. "SalesForce" ... ]

Furthermore ...

Here is the NOW (ie. Current), reference/link/URL; and, related, "Knowledge Article", in 'FamilySearch':

I do not know the exact date to put in Family Tree

https://www.familysearch.org/en/help/helpcenter/article/i-dont-know-the-exact-date-to-enter-into-family-tree

https://www.familysearch.org/en/help/helpcenter/article/i-dont-know-the-exact-date-to-enter-into-family-tree

I hope this helps/assists.

Humbly submitted for your, information; attention; and, consideration.

Kind Regards.

MAY THE LORD BLESS YOU IN THIS IMPORTANT WORK

Yours Faithfully,

Brett

PiperTWilson

@RobertLeighPritchett - Would you be happy to tell me where you found the link to the article in your original post, please?

RobertLeighPritchett

When I clicked on the link in the first message, this popped up

https://www.familysearch.org/ask/salesforce/viewArticle?urlname=Do-not-know-exact-birth-date-or-death-date&cid=bl-tu-8369

PiperTWilson

Yes, I get the same message. I'm trying to find out where you found the link so that I can know where it is published and we can make sure the correct links are given out.

Brett .

@PiperTWilson

Piper

It's 'Brett'.

As, I previous suggested, in my original 'Comment' ...

I believe (and, humbly suggest), that this, MAY be the RECENT "Article", in 'FamilySearch', the 'FamilySearch "Blog", that this post is referencing:

'FamilySearch' "Blog"

Updates to Temple Ordinance Reservations

Dated: 8 October 2020

By: 'FamilySearch'

https://www.familysearch.org/en/blog/updates-to-temple-ordinance-reservations

https://www.familysearch.org/en/blog/updates-to-temple-ordinance-reservations

But ...

That Said ...

Here is the ORIGINAL "Article", in 'FamilySearch', also in the 'FamilySearch "Blog"; where, the ACTUAL "Error" appears:

'FamilySearch' "Blog"

Date Required to Reserve Temple Ordinances

Dated: 29 July 2019

By: 'FamilySearch'

https://www.familysearch.org/en/blog/date-required-to-reserve-temple-ordinances

https://www.familysearch.org/en/blog/date-required-to-reserve-temple-ordinances

And ...

In particular, the "Third" Paragraph:

Your reservation list may not print cards for ordinance reservations with a missing date. Click here for help with estimating dates and entering them into FamilySearch Family Tree.

Where that active "Link", is pointing to, an OLD, now; outdated; and, invalid, URL; being:

https://www.familysearch.org/ask/salesforce/viewArticle?urlname=Do-not-know-exact-birth-date-or-death-date&cid=bl-tu-8369

[ eg. "SalesForce" ... ]

Furthermore ...

Here is the NOW (ie. Current), reference/link/URL; and, SAME (related), "Knowledge Article", in 'FamilySearch':

I do not know the exact date to put in Family Tree

https://www.familysearch.org/en/help/helpcenter/article/i-dont-know-the-exact-date-to-enter-into-family-tree

https://www.familysearch.org/en/help/helpcenter/article/i-dont-know-the-exact-date-to-enter-into-family-tree

Hence, my original 'Comment'.

It IS the reference, to that aforementioned "Knowledge Article", in the ORIGINAL "Article", in the 'FamilySearch' "Blog", that NEEDS correcting/updating.

I hope this helps/assists.

Humbly submitted for your, information; attention; and, consideration.

Kind Regards.

MAY THE LORD BLESS YOU IN THIS IMPORTANT WORK

Yours Faithfully,

Brett

RobertLeighPritchett

See Brett's response above of 29 July 2019 and then contact him. He located it.

"https://www.familysearch.org/en/blog/date-required-to-reserve-temple-ordinances

Paragraph 3.

So, remove

https://www.familysearch.org/ask/salesforce/viewArticle?urlname=Do-not-know-exact-birth-date-or-death-date&cid=bl-tu-8369

PiperTWilson

@Brett and @RobertLeighPritchett - Thank you. I think I've got it now. Hang tight, this goes to a different department, but I'll do the best I can.

RobertLeighPritchett

It is nice to know that "messes in isle 3" actually get resolved. Thank you so much in advance.

Brett .

😀