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Sealing to parents showing as unavailable for Audra Taft Smith G3C5-9W3

Diane Cales
Diane Cales ✭
November 16, 2021 in Temple

This is my sister, and I've completed all the other ordinances for her, but when I went in to print the ordinance card for SP it says it's not available and it doesn't show information about the ordinances that have already been done.

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Answers

  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    November 16, 2021

    It probably has something to do with the merge done on Sept 21 this year by FamilySearch admin. Support should see this here and be able to fix this your you.

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  • DMS1737
    DMS1737 ✭✭✭✭✭
    November 16, 2021

    @Diane Cales

    Your question has been forwarded to a specialty team for review and is now is progress. Please watch for a small red dot in the upper right corner, which will indicate a response from this team.

    Thank you

    0
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