Child to parent sealing for my mother shows that it was done and then it shows that it cannot be don
My mother, Mildred Agnes Haithcock, PID LFR3-LS4, died on 29 May 2021.
In looking at her temple ordinances it shows that she was sealed to her parents on 30 Sept. 1971 in the Salt Lake Temple.
Then below that it shows:
Please explain what is happening. Thanks
James E. Bass
Thank your for posting your question in the Community.
Your question has been forwarded to a specialty team for review. This specialty team may contact you should they need further information.0
Welcome to the "Commnuity.FamilySearch" Forum.
I am just another 'lowly' User/Patron ...
[ And, I happen to be a member of the Church ... ]
Just in passing ...
As, would be the normal case, you recently undertook a number of "Merges"/"Combines" for your relatively recently "Deceased" (ie. earlier this Year) Mother, with the various "Duplicates" of her, in 'Family Tree", of 'FamilySearch'.
As such ...
It is most likely, that you 'see', those TWO (x2) "Sealing to Parents", the one you have displayed; and, the one in 1971, where there are NO "Parents" Listed Just a 'Blue' "Box" with
This sealing-to-parents ordinance is valid. The parents are not listed either because of privacy or because they do not match the parents listed in Family Tree.
because, of those MANY "Merges"/"Combines"; and, also when you "Merged"/"Combined your Mother, on 2 September 2021, you retained Your "Duplicate" version of her; as, the "Surviving" (Record) individual/person, instead of (rather than), that of her "Actual" version, from her "Church Membership" Record.
In a "Merge"/"Combine", it is always best, to RETAIN, the "Actual" version, of an individual/person, that pertains to their "Church Membership" Record; as, the "Surviving" (Record) individual/person; because, that is the "Record", to which the actual "Temple" Work, for that individual, is recorded.
To most likely rectify the situation ...
I would humbly suggest, that you "Restore", the "Deleted" (ie. "Archived") version of your Mother, Mildred Agnes HAITHCOCK ( KWZX-311 ), which appears to be her "Actual" version, from her "Church Membership" Record.
Once, you "Restore", the "Actual" version, of your Mother, from her "Church Membership" Record; being, Mildred Agnes HAITHCOCK ( KWZX-311 ) ...
Then, I would suggest "Re-Merging"/"Recombining" BOTH, Mildred Agnes HAITHCOCK ( KWZX-311 ); and, Mildred Agnes HAITHCOCK ( LFR3-LS4 ); so that, the "Actual" version, of your Mother, from her "Church Membership" Record; being, Mildred Agnes HAITHCOCK ( KWZX-311 ), is the "Surviving" (Record) individual/person.
That MAY address/fix the problem/issue, in her "Ordinances" 'Tab', of the Two (x2) "Sealing to Parents", that currently appears.
Just my thoughts.
I hope this may help/assist, somewhat.
Plus, there have been various "Merges"/"Combines" of your Mother's "Parents", that may have also 'Muddied the Waters', somewhat ... 'so to speak'.
ps: G'Day, 'Cuz', I am actually related to your Mum, through her 'Paternal' Line.
Mildred Agnes Haithcock LFR3-LS4: Private message sent to guest with an update on the issue.0
Brett, I tried your suggestion which seems like a great one, but when I restored the "actual" version and tried to merge my version into it,, I got the following message from FS.
How do I work around this?
The "System" sometimes does this ...
Unfortunately, in such cases, there is NO 'Workaround', for us 'lowly' Users/Patrons ...
I would just leave BOTH those "Versions" of her - "As Is", at the moment (ie. BOTH, "Active")
Hopefully, 'FamilySearch (ie. "Data Administration") would be able to ensure, that the original version, of your Mother, from her "Church Membership" Record is "Retained"; as, the "Surviving" (Record) individual/person.
I will "Mention" the "Moderator" [ ie. 'FamilySearch' "Support" (Personnel) ], who 'Commented', in this post of yours [ie. regarding the ("Private") 'Message, sent to you]; so that, they aware of what has happened, to ensure, that they are across the latest development/situation; and, can pass that, onto those in 'FamilySearch' "Support", that are working on your case.
Attention: "Moderator" [ ie. 'FamilySearch' "Support" (Personnel) ] @Bryan54 ( FYI )
I am really sorry, that such did not work, generally, it does.
Maybe, there were just too MANY "Merges"/"Combines" (and, also, peripheral "Merges"/"Combines"), that simply 'Muddied the Waters', too much, for the "System" to handle - it does happen.
I lost the better part (ie. latter part) of an "Ancestral" Line, that went 'ALL the way BACK'; and, I literally mean, 'ALL the way BACK, a few Years ago. Too MANY inexperienced Users/Patrons, made TOO MANY 'wayward' (ie. INCORRECT) "Merges"/"Combines". At one stage 'FamilySearch', were trying to 'resurrect' the Line; but, unfortunately, it was so badly 'messed-up', that they could not.
Your situation, is certainly, nothing like that; nor, that bad.
I hope, that 'FamilySearch', can address/fix, the "temple" Work, for your Mum.
We live and learn ...
Again: I am actually related to your Mum, through her 'Paternal' Line - hence, my interest.
The order of merging does not influence the ordinance page at all so do not be concerned that the merge routine requires two people be merged in a particular order.
The problem you are seeing is due to the fact that Mildred is no longer connected in Family Tree to the parents she was sealed to in 1971. Somewhere in one of her merges, that relationship got deleted. This is the main reason that when working in Family Tree, relationships should always be merged and never deleted unless a relationship is really wrong (See: https://community.familysearch.org/en/discussion/108952/child-has-father-listed-twice#latest)
What you need to do is search through Mildred's Change Log, following all of its branches to find what happened to those parents and get them properly merged back in with other copies of her parents.
I'll take a look a see if I can help find them.0
There may be a simple fix or at least something that needs to be done right off hand even if it does not fix things. Do the following and if things are not as they should be I'll look further.
Mildred KWZX-311 appears like this:
with two sets of parents.
Where you see Add Spouse in the above screen shot, the one in the box with Mary Jane Campbell, click and add a spouse with first name JCH and marked as deceased. Then merge James Carey Haithcock and JCH. This will merge the two child-parent relationships on the Detail page.
Now go ahead and merge her with her duplicate LFR3-LS4. The order does not matter at all.
If the two child-parent relationships for KWZX-311 caused the problem on the ordinance page, having merged them will collapse the two sealing to parents lines on the ordinance page into one line which should then show the sealing information properly.
It that doesn't fix the problem, then Mildred still has a third set of parents in Family Tree to whom her relationship was deleted instead of merged that needs to be found.0
Mildred Agnes Haithcock LFR3-LS4: The temple ordinances now appear correctly in Family Tree.0
Moderator [ ie. 'FamilySearch' "Support" ( Personnel ) ]
It is very sad and disappointing, that the actual 'FamilySearch Person Identifier" (PID), that was "Created", by the "System" (ie. 'FamilySearch'), from the "Church Membership" Record, of Mildred Agnes HAITHCOCK ( being: KWZX-311 ), was NOT made the "Surviving" (Record) individual/person.
It should be a requirement, in 'Family Tree", of 'FamilySearch', that ...
The 'FamilySearch Person Identifier" (PID), that was "Created", by the "System" (ie. 'FamilySearch'), from an individual's/person's "Church Membership" Record, MUST be the "Only" PID, that is allowed to, be "Retained"; and, "Survive", in (any; and, all) "Merges"/"Combines", for previously "Living" Users/Patrons (now "Deceased"), who were Members of the Church.