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ordinances tab problem

Alice Colby Volkert
Alice Colby Volkert ✭✭
November 14, 2021 in Temple

Consider Arms L7GQ-G2D and Franklin Arms LWYR-MVZ are brothers

Consider Arms L7GQ-G2D was only married to Electa Boyden 9CJX-4G1

But on the ordinances tab he shows another spouse Mary Williams LWYR-MKQ which is NOT AVAILABLE because they have no relationship indicated. There WAS NO relationship for those two.

Franklin Arms LWYR-MVZ was married to Mary Williams LWYR-MKQ and his ordinances tab reflects that

 

Relationship: Consider and Franklin are my My 3rd cousins five times removed

Please remove the error from Consider Arms L7GQ-G2D ordinances tab

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Answers

  • Sanra
    Sanra ✭✭✭✭
    November 15, 2021

    @Alice Colby Volkert


    Your request will be forwarded to a specialty team for review and resolution. You may be contacted by that team if they need more information.

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  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    November 15, 2021 edited November 15, 2021

    It looks like there was some type of system hiccup.

    Someone entered William Edgar Arms incorrectly as the son of Franklin Arms and and Mary Williams. Then Franklin was replaced by Consider Arms so that for at least a short time there was the relationship between Consider and Mary of having a child but no couple relationship. Then William Edgar was merged with a duplicate who already existed as the child of Consider and Electa Boyden and during the merge, his relationship with Mary was severed.

    However, in the underlying database structure, the relationship of William to Consider and Mary must not have been fully deleted and so left that trail on the ordinance page.

    This looks like something only Administration can take care of.

    Unless you would like to experiment by Restoring William Edgar Arms MNXX-VLQ, replacing Mary with Electa, then remerging. That might take care of things. It certainly won't make anything worse!

    (I went ahead and tried the restore than replacing his mother on the beta site and that did not fix Consider's ordinance page, unfortunately. But somethings don't work quite the same way on the Beta site so it may still be worth trying on his real page. But probably Administration will have to fix whatever happened to the relationships to fix the ordinance page.)

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  • Bryan54
    Bryan54 ✭✭✭✭✭
    November 16, 2021

    Consider Arms L7GQ-G2D: The temple ordinances now appear correctly in Family Tree.

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