Home› Welcome to the FamilySearch Community!› FamilySearch Help› Indexing

Unable to move image across the page.

Rutlincs
Rutlincs ✭
November 11, 2021 in Indexing

I am able to open a page but when i enlarge image to read it i am unable to move around the image so only able to view the enlarged part. I have cleared my history and cookies and have tried other batches but the issue remains

0

Best Answer

  • John Empoliti
    John Empoliti ✭✭✭✭✭
    November 11, 2021 Answer ✓

    Try another browser.

    1

Answers

  • barbaragailsmith1
    barbaragailsmith1 ✭✭✭
    November 11, 2021

    Do you click and drag your mouse to move the image around?

    0
  • Rutlincs
    Rutlincs ✭
    November 11, 2021

    Yes but as per question the image wouldn't move. I found opening in another browser seems to cure the problem.

    1
  • John Empoliti
    John Empoliti ✭✭✭✭✭
    November 11, 2021

    @Rutlincs . I'm glad that worked. But regarding your regular browser (may I ask what it is?). Make sure to update to the latest version. I would install it again over your current installation. See if that helps. If it doesn't, then try deleting cache and cookies again and rebooting.

    0
  • Rutlincs
    Rutlincs ✭
    November 11, 2021

    I use Firefox and usually it works fine. I did try re-installing plus deleted cache and cookies but nothing seemed to work. Think i will use an alternative now when i'm indexing. Thank you for your advice i'm usually pretty good working out fixes but this issue had me stumped.

    0
  • John Empoliti
    John Empoliti ✭✭✭✭✭
    November 11, 2021

    You’re welcome.

    0
Clear
No Groups Found

Categories

  • 22.8K All Categories
  • 381 1950 US Census
  • 46.1K FamilySearch Help
  • 89 Get Involved
  • 2.3K General Questions
  • 329 Family History Centers
  • 327 FamilySearch Account
  • 3.2K Family Tree
  • 2.5K Search
  • 3.6K Indexing
  • 435 Memories
  • 4.3K Temple
  • 252 Other Languages
  • 29 Community News
  • 5.3K Suggest an Idea
  • Groups