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System allowing ordinances to be requested before birthday

atrukid
atrukid ✭
November 9, 2021 edited November 9, 2021 in Temple

Here are some examples of the system allowing the ordinances to be requested the day before they are 110 years old.

Requesting ordinances before allowed.xlsx


Is there a system problem?

Thanks, Cindy

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Answers

  • CHold
    CHold mod
    November 9, 2021

    @atrukid

    We have removed your personal information (user name and helper number) from this public site to protect your privacy.

    Your question will be forwarded to the Temple team for review and assistance. You may be contacted by that team if they need more information.

    0
  • Amy Archibald
    Amy Archibald mod
    November 9, 2021

    @atrukid

    This is because the FamilySearch software is on UTC - Coordinated Universal Time. The software allows a user to reserve the ordinance when the software is on the 110th birthday of the Tree person. When you see a difference of a day before, that means that the user who reserved the ordinance was in a time zone that had not yet hit midnight, but the software had and thus the ordinances became available to reserve.

    0
  • atrukid
    atrukid ✭
    November 10, 2021

    Amy, thank you for that explanation. That is very interesting and makes sense.

    Have a good day. Cindy

    0
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