Missing Temple Work for Catherine Jones LYGL-GGN

in Temple
Catherine Jones LYGL-GGN is the spouse of William Robert Brown 2DXT-PFP.
No Temple work is shown on her but I have the Temple card showing that her individual work was done in the Ogden and Bountiful Temples. I have attached an image of the card.
She was sealed to William Robert Brown on 18 January 1997 in the Ogden Temple according to my records but I don't have the card.
I would like to get this temple work restored to her record.
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Answers
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Looked at he ID# and forwarded the case to another dept for review and correction. Sent a message to the guest.
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Catherine Jones LYGL-GGN: Private message sent to guest with an update on the issue.
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