When I go to the indexing page it has an error.
Answers
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Sounds like you need to clear your brower history and cookies. Information is below:
Clear your cache or cookie in these circumstances:
- Your computer does not respond quickly and efficiently.
- Data on FamilySearch displays poorly or not at all.
Steps (website)
If you clear all cookies, it can affect your access to other websites. Try these steps first:
- Make sure you use a supported Internet browser.
- Delete just the cookies that FamilySearch uses.
- Go to https://FamilySearch.org/cookies.
- When the message Reset your cookies? appears, click Yes.
- If the problems still occur, clear all of your temporary files and cookies. Then restart your computer. Please search the web for instructions for your specific browser.
- If you still have problems, delete your autocomplete history. Search the web for instructions for your specific browser.
- (Optional) Reset your cookie preferences on FamilySearch.
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