Indexing program fault
I am trying to index Middlesex parish registers but, for some reason, the marriage month field will not accept any data. Has anybody else had this problem and is there a way to correct it?
Answers
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Hi Barry.
Would you please share your batch info for the most accurate answer? The batch code is at the end of your batch name, enclosed in brackets - looks like [XXXX-XXX].
It could be a "housekeeping" problem with your browser. Try clearing the Family search cookies and see if that helps. Here is the link for that: https://familysearch.org/cookies
If that doesn't help, try a different browser or clear cache and cookies for your current one. Here is a Knowledge Article link that will tell you how. If these remedies don't help, maybe support will get involved, or someone else who looks at your batch will have other ideas.
https://www.familysearch.org/en/help/helpcenter/article/i-keep-getting-error-messages-when-indexing
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