Beginning Monday, April 10th the temple category will only be viewable to Church members who must be logged into their member account to see it.
If you have questions about your account, please post in the FamilySearch Account category or contact us via another channel here: https://www.familysearch.org/en/fieldops/familysearch-support-contact-us.
Loss of temple ordinances
I have a Diane Carolyn Sims with me whose mother's ordinance records are no longer on family search. She thinks they may have been removed when she herself was excommunicated in 2016. Her mother's identification number on family search is LS15-959. What can be done to restore the ordinance record?
Thank you for posting your question about Diane Carolyn Sims's mothers ordinances. The ID number is incorrect.
A child’s withdrawal of membership has no effect on the parent’s ordinances
It does affect the child’s ability to view ordinance information for deceased persons in Family Tree
Diane Carolyn Sims will need to contact us directly.
The following information will be needed:
- Contact information of the guest.
- Name, birth date, death date, and death place of the individual for whom the patron wants information.
- Relationship of the patron to that individual.
We will then forward her request to the specialty department for review. She will receive the results by email.
We look forward to helping with this ordinance issue.0