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Read only record

pandersen3803350
pandersen3803350 ✭
October 29, 2021 edited October 29, 2021 in Family Tree

Unable to change the portrait for my great Grandmother because the record is marked as read only.

Mary Bratton Rich, Id. KVPG-ZP6 He

My helper

Mary Bratten Rich.jpg


Attached is the image we would like to use as the portrait. M

Tagged:
  • change portrait photo in read-only record
0

Answers

  • Tom123
    Tom123 ✭✭✭
    October 29, 2021

    I tried to pull up your grandmother in family tree, but was unable to do it. The numbers you gave is 9 digits, the Id is a 8 digit number. I tried dropping the last digit e, but it would not find her with the other 8 digits. Please give a valid Id before anyone will be able to help you.

    0
  • Sanra
    Sanra ✭✭✭✭
    October 29, 2021

    @pandersen3803350

    Your question will be forwarded to a specialty department for review and resolution. You may be contacted by that team if they need more information.


    We will also be removing the sensitive information from your post.

    0
  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    October 29, 2021

    IDs are seven characters (plus a hyphen): https://www.familysearch.org/tree/person/details/KVPG-ZP6

    0
  • Brett .
    Brett . ✭✭✭✭✭
    October 30, 2021

    @pandersen3803350

    FYI

    Welcome to the "Community.FamilySearch" Forum ...

    We are just 'lowly' Users/Patrons ...

    My Wife is also related to Mary Bratton RICH ( KVPG-ZP6 ).

    'Yes', that would be a much better choice of "Portrait".

    Just our thoughts.

    Brett

    0
  • Brett .
    Brett . ✭✭✭✭✭
    October 30, 2021 edited October 30, 2021

    All

    FYI

    Related (Same) Post.

    "Q and A" Section

    'Category' = Family Tree

    Home > Help Center Categories > Family Tree

    Change portrait in Read Only record.

    My great grandmother, Mary Bratton Rich, ID KVPG-ZP6

    Unable to change her portrait because no changes can be made for this Read Only record.

    Attached is the image of the portrait I would like.

    image.png

    https://community.familysearch.org/en/discussion/107513/change-portrait-in-read-only-record

    Brett

    0
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