My Reservations tab under the Temple tab is not showing my reservations, it repeats listing UNKNOWN
Best Answer
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Carol
I am just another 'lowly' User/Patron ...
[ And, I happend to be a Member of the Church ... ]
Hopefully, just a temporary "Glitch" ...
I just checked my Lists of "Reservations" for "Temple" Work ... all appears OK/normal ...
[ Note: I am using, "Browser" of 'Google' "Chrome", with "Operating System" of 'Microsoft' "Windows 10" ... ]
IF, such persists; THEN, there are few things, that you can try ...
(1) "Log Out" of 'FamilySearch'; give it a few moments; and, "Log (BACK) In" to 'FamilySearch' again.
IF, that does not work; THEN, ...
(2) "Clear" your "Cache" and "Cookies"; plus, "Browser History"
And ...
IF, that does not work; THEN, ...
(3) Try using ANOTHER "Browser", 'see' if the LIST of "Reservations" for "Temple" Work works there.
I hope this helps,
Brett
ps: IF, such persists; THEN, come back to this post of yours.
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Answers
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Brett,
I have not had any success doing what you suggested. I tried everything you recommended. If in the morning, the problem persists, I will call FamilySearch to see what can be done. I had a sealing that did not get recorded yesterday, so I contacted the Jordan River Temple to see if it could be remedied, I have a feeling that this may be related to their efforts to try to fix that error. Thank you for trying to help me. I really appreciate your care and concern.
Carol
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Carol
Wow ...
I have never 'heard', of a "Temple" addressing/fixing an "Ordinance" (ie. in this case a "Sealing"), that was inadvertently NOT Recorded (after being undertaken), literally "Crashing" the WHOLE of a User's/Patron's "Temple" Lists.
But ...
That Said ...
Stranger things have happened ...
I really hope that the situation sorts itself out over night - sometimes it does - 'fingers crossed'; and, prayers.
Good Luck.
Let us know in this post, if things, do; or, do not, get worked out.
Brett
ps: I am from "Downunder"; but, have visited the "Jordan River Temple"; and, many, in SLC.
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We used you Helper Information to access your Family Tree Temple list. We were able to see the lists, but it took some time as the list is large. If you continue to have this issue, you might want to be sure your browser is up to date.
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