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Why do I get a "Comment Not Found" message when searching for a post found in my Notifications?

Paul W
Paul W ✭✭✭✭✭
October 25, 2021 edited October 25, 2021 in General Questions

A couple of minutes ago I was presented with a link to a post that just took me to the (Comment Not Found) page illustrated. I've come across this a few times in the past and wonder what causes the problem? Sorry if this question has been answered (elsewhere) previously.


Comment not found.png


This is what I was looking for:

Comment not found 2.png


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Best Answers

  • Brett .
    Brett . ✭✭✭✭✭
    October 25, 2021 Answer ✓

    @Paul W

    Its 'Brett'.

    Just had a 'look' at her Profile ...

    NO "Discussions"

    x3 "Comments"

    All Today ...

    ▬ https://community.familysearch.org/en/discussion/comment/388596/#Comment_388596 10:06am

    ▬ https://community.familysearch.org/en/discussion/comment/388598/#Comment_388598 10:10am

    ▬ https://community.familysearch.org/en/discussion/comment/388603/#Comment_388603 10:32am

    So ...

    IF, it was a Post of by her (ie. "Discussion"); THEN, I would suggest, 'Yes', DELETED, by her.

    I have come across such when, "Discussions" (Posts); and/or, "Comments" (in Posts), have been DELETED, by the User/Patron. I also come across such in E-mails I receive.

    Brett

    0
  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    October 25, 2021 Answer ✓

    I think it can also happen if the commenter edits his or her post, or at any rate, that's the only explanation I can think of for a recent example: I was notified of being mentioned, but got "not found" when I clicked the notification (either using the bell at the top right or the Notifications item under my name/profile). However, on going to the relevant thread by other means, I can see the comment in question, and yes, it mentions me.

    0
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