Home› Welcome to the FamilySearch Community!› FamilySearch Help› Temple

Beginning Monday, April 10th the temple category will only be viewable to Church members who must be logged into their member account to see it.



If you have questions about your account, please post in the FamilySearch Account category or contact us via another channel here: https://www.familysearch.org/en/fieldops/familysearch-support-contact-us.

temple work

RockwellWhitham1
RockwellWhitham1 ✭
October 23, 2021 in Temple

Elizabeth Allgar

5 May 1573 – Deceased

 • GZGH-LYD MY WIFE'S 10TH GREAT-GRANDAUNT her B C I E has been sent to the temple Reserved on 18 July 2021

Expires on 20 January 2022

  • but the sealing to parents reads this: This person's ordinance status is not available. Please contact FamilySearch Support if you are a relative and need more information.
  • please help me fix this,

Rocky

Tagged:
  • ordinances not available
0

Answers

  • Suzanne Adams1
    Suzanne Adams1 ✭
    October 23, 2021

    Dear Guest,

    Thank you for contacting FamilySearch regarding having received the message "This person's ordinance status is not available". We are aware that several of your ancestors have this same message and we are forwarding all of them to a department that will help answer the issue you are having . They may contact you for additional information in the near future and then help work on this problem for you. This department is working about 2 weeks behind so it could take a while to get an answer. This part of the Community messages will usually appear "closed" but it will then be "open" in another area.

    In the Help Center in FamilySearch there is an article that gives reasons why this message may show up on your ancestors ordinance request. https://www.familysearch.org/en/help/helpcenter/article/in-family-tree-what-does-not-available-mean

    Thank you for contacting FamilySearch.

    0
  • kkhg
    kkhg ✭✭✭
    October 26, 2021

    Dear Rockwell,

    Thank you for contacting FamilySearch and bringing your concern to our attention. The ordinances for the following now appear correctly in Family Tree:

    Elizabeth Allgar GZGH-LYD

    Katheryne Alger G88L-27B .

    Sebastian Algeyer G88L-N6Q

    Thomas Alger G88L-PBS

    Katheryne Mary Alger G88L-PB3

    Daniel Allgar G88L-N1G

    William Alger G88L-FZY

    You mentioned that the ordinances for Anne Allgar G88L-D74 were completed. Please provide information about where and when ordinances were completed which will aid our research.

    Kind regards,

    FamilySearch Data Administration

    0
Clear
No Groups Found

Categories

  • 30.2K All Categories
  • 24.4K FamilySearch Help
  • 127 Get Involved
  • 2.7K General Questions
  • 444 FamilySearch Center
  • 466 FamilySearch Account
  • 4.5K Family Tree
  • 3.4K Search
  • 4.7K Indexing
  • 642 Memories
  • 6.6K Temple
  • 326 Other Languages
  • 34 Community News
  • 6.6K Suggest an Idea
  • Groups