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Persons last name contains invalid word- message
Albert B Brother
28 May 1877 – 27 February 1970
• LZL7-YV8
I am trying to fix the temple Ordinances for this person
The message I receive is that the person's last name Contains invalid word
The the problem be that this person and others in his family have the last name Brother?
Any help with this would be appreciated
Ann Vestal
Answers
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Dear Ann,
We have consulted other moderators with your concern about being able to fix Temple Ordinance for Albert B. Brother. Unfortunately, the "system" sometimes picks up on certain names as "errors" or "invalid words". The following knowledge article explains a reason why you are having to deal with this. https://www.familysearch.org/help/helpcenter/article/what-words-and-abbreviations-cause-needs-more-information-to-appear
This is frustrating for those of you with legitimate family names on the 'invalid' list - FamilySearch has to work behind the scenes to allow you to proceed. We are moving your concern to the appropriate team that will be contacting you to resolve your concern. This part of the Community messages will usually appear "closed" but it will then be "open" in another area.
Thank you so much for contacting FamilySearch.
Sincerely, FamilySearch
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