This person's ordinance status is not available

LAHS6

I see this message for Thomas Christian Jacobsen Sr. KVG6-VWY :

"This person's ordinance status is not available. Please contact FamilySearch Support if you are a relative and need more information."

I am a relative and need more information please.

Ted D. Adams

Dear Guest,

Thank you for contacting FamilySearch in Community. When you see the message: "This person's ordinance status is not available. Please contact FamilySearch Support if you are a relative and need more information." it can be for various reasons. In the Help Center in FamilySearch, there is an article that gives possible reasons. https://www.familysearch.org/help/helpcenter/article/in-family-tree-what-does-not-available-mean

We have forwarded your concern to an internal team that will specifically address your needs. They may contact you by phone or email to get more information if it is needed to resolve your specific issue. Your question has been moved and so it will appear as being closed in Community. Please be assured that it has only been moved for resolution.

Thank you so much for contacting FamilySearch

kkhg

@LAHS6,

The ordinances now display correctly in Family Tree.

Kind regards,

FamilySearch Data Administration

LAHS6

@kkhg

Thank you!

HelenLorrie

I am finding this message also on some of my family members including L4YB-VRC and L8WF-PGY. Is there some reason I am seeing this and how can it be resolved without calling the number and waiting?

Maile L

@HelenLorrie

Start a new post here in the Community by clicking the + button in either the top right or bottom right of the screen when in the Temple category. Provide the IDs that need review. Hope that helps.