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@Pamela Hall Friar
Welcome to the "Community.FamilySearch" Forum.
I am just another 'lowly' User/Patron ...
You are not alone ...
We were All NEW once ...
For starters ...
Have you tried (ie. Gone through) the following:
[ IF, not; THEN, give them a go ... ]
'FamilySearch' "Research Wiki"
IF, you are a Member of the Church; THEN, I suggest that you make contact with your LOCAL "Ward/Branch, Temple and Family History, Consultant"
IF you are not a member of the of the Church; THEN, I humbly suggest that you 'see' if you can make contact with; and/or, visit your nearest "Family History Centre" of the Church.
The Staff at the "Family History Centres" of the Church, would be ONLY too WILLING to help/assist you.
Of course, that is provided that the "Family History Centres" of the Church nearest you are OPEN; as, there are those that are CLOSED due to the current COVID-19 Pandemic all around the World.
Here is were you may possible be able to find "Family History Centres" of the Church ( and/or, an "Affiliate Library", which MAY be able to help/assist you) nearest you:
Failing all that ...
Depending on you location in the World ...
You can contact 'FamilySearch' "Support":
I hope this helps, somewhat.