Why has family search deleted my grandmother?
I am in despair at what has happened through uploading my tree from ancestry to Family Search.
I have just wasted 3 hours adding people singly at your request but have looked at the tree to find it a half empty fragmented mess
My own grandmother has been deleted Amy Jackson
There are not enough clear instructions as to how to reduce a large tree to something digestible for Family Search I know it was a risk uploading 5,900 names but no comprehensible alternative was offered.
Then I am abandoned to old discussions which do not address the problem. Why no chat or phone help for most Europeans? Britain has virtually no support that I can find.
I accept that there were errors in 450 cases and that these names should be rejected until rectified ...but there was no facility offered for editing these.
Then I am faced with 3500 manual additions to be part of this community ...harsh ! and not realistic. There may be something I am missing in all of this.
For starters, I need a person please to tell me what happened to my well documtened Granny!