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Sealing to parents for Albert Frey Schock, LKYW-Z4B

Suzanne Judd
Suzanne Judd ✭
October 16, 2021 edited October 16, 2021 in Temple

I'm trying to reserve the sealing to parents for Albert Frey Schock, LKYW-Z4B, and it says "this person's first names contain one or more invalid words." I've deleted and reentered both his name and the names of his parents but still get the same message. This is true for his siblings as well (although they are not eligible for temple ordinances yet).

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Answers

  • Suzanne Adams1
    Suzanne Adams1 ✭
    October 16, 2021

    Dear Guest,

    We have consulted other moderators with your concern about being able to reserve the sealing for Albert Frey Schock to his parents. Unfortunately, the "system" sometimes picks up on certain names as "errors" or "invalid words". The following knowledge article explains a reason why you are having to deal with this. https://www.familysearch.org/help/helpcenter/article/what-words-and-abbreviations-cause-needs-more-information-to-appear

    It's a hassle for those of you with legitimate family names on the 'invalid' list - FamilySearch has to work behind the scenes to allow you to proceed. We are moving your concern to the appropriate team that will be contacting you to resolve your concern. This part of the Community messages will usually appear "closed" but it will then be "open" in another area.

    Thank you so much for contacting FamilySearch.

    Sincerely, FamilySearch

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  • sjtibbitts
    sjtibbitts ✭
    October 18, 2021

    Please refer to a private message for the answer to your question.

    0
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