Home› Welcome to the FamilySearch Community!› Suggest an Idea

"Oops, something went wrong" It stops like this every times. What do I do wrong?

Roar Lundqvist
Roar Lundqvist ✭
October 10, 2021 edited October 10, 2021 in Suggest an Idea
Pending image.png

Roar Lundqvist

Tagged:
  • New
2
2
Up Down
2 votes

New · Last Updated October 10, 2021

Comments

  • Monica Ross_1
    Monica Ross_1 ✭✭
    October 11, 2021

    There are very many people getting OOPs something went wrong on an almost constant basis, it appears to be a new built in additional feature of the new and improved search process.

    0
  • LDS Search Test
    LDS Search Test ✭✭✭
    October 14, 2021 edited October 14, 2021

    I'm just an ordinary person, but here's my offer of a possible reason for this error message.

    Rather than write a long list of descriptions and index numbers for all possible errors that could occur in a query, which, let's face it, would only be of any use if you wanted to fix it, it's a heck of a lot easier (and cheaper) to just write one message for everything. That way the implementer can argue "Well I can't fix it if you can't tell me what it is", and get back to playing SnarkQuest®


    Background: Many years ago, I wrote an extensive error trapping and recording procedure. When the system went live the printer starting spewing out reams of paper at an alarming rate until somebody hit the kill switch. I had included among the errors a number and description for every instance where a command was invoked after the associated action had already been taken. Investigation revealed that the SW engineer had decided (i.e. it wasn't in the spec.) to make every, yes every! command occur 5 times, "just to make sure it happened". Result: Lots of waste paper. Perhaps word of this event dispersed through the mythic mindspace of SW engineering to create a general approach to ensure that such an embarrassing situation could never happen again, by just having a single non-specific error message.


    " DON'T PANIC ! "  

    0
Clear
No Groups Found

Categories

  • 24.7K All Categories
  • 25.9K FamilySearch Help
  • 130 Get Involved
  • 2.8K General Questions
  • 458 FamilySearch Center
  • 485 FamilySearch Account
  • 4.8K Family Tree
  • 3.7K Search
  • 4.9K Indexing
  • 688 Memories
  • 340 Other Languages
  • 34 Community News
  • 6.9K Suggest an Idea
  • Groups